Extremely easy pickup and drop off. I left a nice pair of sunglasses in the car. Rhonda hunted them down and was able to return them even though there was a couple days between me returning the car and realizing my glasses were missing. They took my info on the initial call and followed through! Excellent service.
Didn't have any cars available and receptionist was rude and wasn't helpful at all.
I want to give this crew a 10 Stars !!! My wallet was stolen on a previous airport. when I landed in Arkansas I did not have a license to retrieve my rental car. The team was not only patient with me but assisted me by going online and helping me get a temporary license printed out. Now that is some awesome customer service. Thank you ! Thank you !
This was the most disappointing experience. When I asked the lady on the front desk about my total charges for the day, She gave me a different price than the actual one! And when I called the customer service, they were like "what do you want"
Hertz is a US Car Rental based in Bentonville, Arkansas. Hertz is located at Passenger Terminal, 1 Airport Blvd #106, Bentonville, AR 72712, USA.
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