Cake looked pretty, but it was not what we asked for. We were going for a simple cake, requested for it to be light pink, a few flowers, using light pink, creams and whites and light green. I even sent in a picture of the colors we were going for. What we received was a pretty cake, but it was colored gold, with 14 pink flowers across the entire cake and gold leaves on each one... 14 flowers on a GOLD cake!! Gold is not light pink and 14 flowers with gold leaves is not simple.
Once we cut into the cake it was uneven throughout with some of the cake being shorter with more icing and then other sections the cake was taller with less icing. Almost like the cake was a mess up but they covered up the difference with icing? Half the sheet cake was thick icing with only little amount of cake.
I called to kindly provide feedback that while the cake was pretty, it was not what we requested, the manager on duty even agreed with me and said she would have the owner call to discuss by 3 pm. Never received a phone call. All in all, I wouldn't recommend going here, we won't be returning.
I've always had the best experience with Busy B's! I trust their bakers and they make the cutest cakes. I've had several birthday cakes made over the years and I have always been super happy with their design and taste.
Very good food and pasteries. They have a very good variety of stuff.
I think this place is hit or miss. Last year I had a custom cake made and the communication was great and the cake was beautiful! This year I had custom cupcakes made and not only did I have to follow up twice, because I never received return calls, but the colors I requested were wrong. Kind of a bummer.
Side note-the weekend prior we had been to a party where busy b's made the cake and it looked like a second grader had decorated it. I was nervous for ours but it was too late to change bakerys.
They can make any kind of cake. Just show the pic. I had my son's 2nd birthday cake made from them. Everyone was so happy and impressed by the cake. They even have eggless and vegan cakes.
Bizzy B S Bakery is a US Bakery based in Bentonville, Arkansas. Bizzy B S Bakery is located at 1501 SE Walton Blvd, Bentonville, AR 72712, USA.
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