Not a very good experience. Was overcharged on postage and then told "sorry all postage sales are final." They do have a kiosk which allows for after hours service which is nice. Sad to say the kiosk is better than the counter.
Customer service was completely unhelpful. I called saying a package had the wrong address and tried to see if I could get it to the right address without it being sent back to the sender before coming back to me. The agent asked for my correct address and spent five minutes looking for the package- clearly it was addressed wrong that isn't how you will find it. She finally took the tracking number and was able to read what was on the screen, no more ... no help, just read what was on the screen. This is why I use UPS kids..
It's the post office. They're lines, get over it. I stop here often to mail all kinds of things for my business, other business, and personal. The folks at the counter are always courteous and respectful.
This place is the absolute worst. Agents are rude. Phone is always off the hook so you can't call them. They never deliver your mail correctly. They say they attempted to deliver your package even though they didn't. I hate that I have to deal with this dump. So tempted to get a P.O box in centerton where the staff is nice. Good luck getting help here. How does this place have 5 stars with all these negative reviews??
Horrible experience here! Super slow doing passports!
United States Postal Service is a US Post Office based in Bentonville, Arkansas. United States Postal Service is located at 1706 S Walton Blvd, Bentonville, AR 72712, USA.
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